I have been a gold member for about a year and currently have 762 points. But I am showing as a silver member. Has anyone else experienced this?
That is weird Luna19 :( No I never experienced this, when I initially changed from silver to gold I think I needed a few more points than required/needed to be manually upgraded? But it all went ahead after a day or two. The fact that you've been downgraded makes me think this must be a glitch. I would email BH Im sure they will sort it out :)
Yea, I would email BH and ask. Weird that its doing that.
Sounds like a glitch from the recent changes to the site. Send the team an email and I'm sure they will fix it up for you.
yes send an email I am sure it is just a glitch of the new site
I am a silver member, however I have almost 900 points and am yet to be upgraded.
At least I know it isn't just me, I have sent off an email to the BH team. Hopefully it is an easy fix for them.
just writing to confirm that I've just upgraded your membership status manually - apologies for the glitch! I've also emailed you to confirm.
To any other members who're encountering a similar issue, please email firstname.lastname@example.org (and in the meantime, try to bear with us as addressing these glitches takes a bit of time).
bh's Beth x
Thank you, I saw the email. Glad it was an easy fix.
I'm having the same problem - have just sent an email to the above address :)
Omg yes! I was a bronze for so long when I should've been a silver but luckily BH has changed that for me now xx
I think I've been demoted to silver as last time I was upgraded to gold. Granted I haven't been on here in a really long time!
I am still showing as Bronze even though I’ve received about three emails from the team saying I’ve been upgraded to silver. I’ve sent emails, but no response...
You look silver to me cashmere
Yep, I am now! thx Lisa359 :)
uummm cashmere you are showing as silver status to me.
Welcome to the forums btw :)
Lol, must have changed literally on the same day I posted that comment! Ah well, all good, I’m silver! :)
Well there you go then...problem solved :)
Haha! Isn’t that always the way - you wait patiently for ages, then as soon as you mention it, it seems to be fixed at that exact moment!
Here’s the colours/levels Cashmere
Thanks Kassalee, see my previous response, looks like my status changed not long after I posted that comment! All good & thank you :)
Good to hear Cashmete. I’d wondered if your screen colours were a bit off!
Pleased it is now sorted, Cashmere. Welcome to the forums - love your user name, cashmere always conjures up softness and beauty to me!!
Yay, thanks Trish_D!
Congrats on your silver status, Cashmere_, and welcome to the forum xx
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